Frequently Asked Questions

Where do you ship?

We currently ship to most countries worldwide.

How long does delivery take?

Production usually takes 2–5 business days. Shipping times depend on your location.

Can I return my order?

Yes. If your order arrives damaged or incorrect, contact us and we'll make it right.

Why do your products only say "FOUNDER."?

Because building something great doesn't need a loud logo.

Where are your products made?

Products are produced by trusted manufacturing partners and shipped from facilities closest to your location whenever possible.

Do you offer free shipping?

Free shipping is available for qualifying orders depending on your location. Shipping costs are calculated at checkout.

Can I track my order?

Yes. Once your order has been shipped, you'll receive a tracking email with all delivery details.

How are your products made?

Every item is made on demand. This reduces waste and means your product is created specifically for you after you place an order.

Why does every purchase support research?

Founder Lab funds independent AI Commerce research through every purchase, helping founders build better online businesses.