Refund policy
Refund Policy
At Founder Lab, every product is made to order specifically for you. Because of this, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer's remorse.
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at founder@atomfoundry.dev.
Please include:
- Your order number
- A description of the issue
- Photos showing the damage or defect
If your claim is approved, we will either send a replacement product at no additional cost or issue a full refund.